Information Technology Specialist

We have an exciting opportunity for an Information Technology Specialist at UL Research Institutes and UL Standards & Engagement, based in our Evanston, IL office. The IT Specialist will be responsible for supporting user and research partner needs while ensuring compliance with enterprise standards. Assists with maintenance and ensures the integrity of a full range of information systems and applications including but not limited to computers, network infrastructure, servers, data management, instrumentation integration and IT communication systems.

At UL Research Institutes and UL Standards & Engagement (UL), we wake up every day with a common purpose: to make the world a safer, more secure, and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion, and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

As the Information Technology Specialist, you will play a key role in the rapid growth of UL IT Operations as you:

• Support and maintain Personal Computer (PC) operations including the diagnosis of hardware and software failure. Maintain hardware and software in compliance with corporate standards. Act as the liaison with vendors to repair or replace hardware. Support help-desk function for internal and remote users.
• Work with Corporate IT staff to facilitate upgrades to the existing network, hardware, and software infrastructure. Communicate local requirements that must be met and assists in the delivery of the final solution.
• Support on site scientific laboratories in integrating analytical and measurement instrumentation with data management systems. Recommend new equipment and software for projects and data applications as needed.
• Implement security measures and information assurance requirements.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Perform other duties as directed.

While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes:

• Demonstrated ability and knowledge of computer systems including network infrastructure, servers and PABX systems.
• Demonstrated ability to work independently, and demonstrated high level organizational and multi-tasking skills in a technical environment
• Ability to work with PhD level scientists and participate on special project teams.

Professional education and experience requirements for the role include:

• • Bachelor’s Degree in computer science or related field.
  • A minimum of two years of directly related experience.

UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers, and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.

• Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure, and sustainable place has been our business model for the last 128 years and is deeply ingrained in everything we do.
• People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We’re inspired to take on the challenge that will transform how
• people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work, and grow together with targeted development, reward, and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: All employees at UL are eligible for bonus compensation. We offer comprehensive medical, dental, vision, and life insurance plans. a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

UL Research Institutes and UL Standards & Engagement are nonprofit organizations dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.

Our wholly owned subsidiary, UL Solutions, advances our shared public safety mission. We fund our work through grants, the licensing of standards documents and the business activities of UL Solutions, which conducts testing, verification, and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools for customers around the world. To learn more, visit our websites UL.org and ULSE.org.