IT Business Analyst

We have an exciting opportunity for an IT Development Analyst at UL Standards and Engagement.

The IT Development Analyst supports the analysis, development, modification, testing and maintenance of systems software for UL Standards & Engagement (ULSE).  IT Development Analyst supports IT leadership and senior development professionals in the analysis of software and hardware system needs, options, risks, costs, and impact on business process and goals.  Evaluates supplied software products and applications.  Independently analyzes and isolates application issues and performs problem resolution.

UL Standards and Engagement:

At UL Standards and Engagement, we wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. Underwriters Laboratories stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely.

As the IT Development Analyst, you will play a key role in the rapid growth of UL Standards and Engagement as you:

• Analyze system requirements, preparing of specifications, designing, coding, testing, debugging and documenting. Implements complex requirement for multiple platforms, operating systems, and applications.
• Resolve problems by devising or modifying procedures, considering equipment capacity and limitations, operating time, and form of desired results when developing resolutions.
• Support the identification of system requirements by interviewing users, interviewing and selecting vendors (if applicable), analyzing applications, evaluating existing and proposed systems, and recommending solutions.
• Independently analyze and isolates application issues and performs problem resolution.
• Work with application development and maintenance service providers to improve applications and resolve technical issues.
• Monitor progress of software-based projects by tracking activity, resolving problems, publishing progress reports, and recommending actions.
• Improve systems performance by investigating problems, developing specifications, identifying trends in technology, and recommending solutions.
• Assist with formulating and defining specifications for software programming applications and modifies existing applications.
• Perform other duties as directed.

The ideal candidate will bring several qualities to the team, including:

• Strong working technical knowledge and/or IT development experience.
• Strong working knowledge in Enterprise application or specific  program  language requirements of IT work.
• Strong project management, organizational and problem-solving skills
• Strong communication skills both written and verbal
• Demonstrated ability to work independently and proactively.
• Ability to identify and rank priorities as demonstrated by the ability to establish, track, and meet schedules for multiple projects while maintaining high quality and exceptional customer service.
• Strong customer service.

Professional education and experience requirements for the role include:

• University degree in Computer Science or a related discipline.
• Minimum 4 years of directly related experience.

UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.

• Mission: For UL Standards and Engagement, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 128 years and is deeply ingrained in everything we do.
• People: Ask any UL Standards and Engagement employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL Standards and Engagement. We’re able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: All employees at UL Standards and Engagement are eligible for bonus compensation. UL Standards and Engagement offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL Standards and Engagement contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

About UL Standards and Engagement:

UL Standards and Engagement is a nonprofit organization dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.

Our wholly owned subsidiary, UL Inc., advances our shared public safety mission. We fund our work through grants, the licensing of standards documents and the business activities of UL Inc., which conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools for customers around the world.

To learn more, visit https://ulse.org/